SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of PCP Mart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Muito bom, perfeito. Excelente acabamento, muito preciso.
прикольная штука, дюралевая прочная, брал за 1056р.
Indikátor náklonu by mohl mít trochu těžší závaží a mohl by být volněji uložený. A také je třeba dávat pozor při utahování hlavního šroubku neboť pod jeho hlavou je málo materiálu a došlo k jeho vytržení. Tím pádem zůstává vodováha na tubusu volná a nelze ji používat.
Very fast delivery. Good product, but can't be mounted on the scope when there is a narrow space only.
Лот прикольний, но на 25,5 мм болтается вкладыш, не подходит. Качество среднее, упаковка помятая. Причем сам отправитель согнул нормальную упаковку, вроде спешил ку да то. За это три бала в оценке. Не очень доволен товаром, думал будет лучше посмотрю еще в работе.
Все соответствует описании.Рекомендую продавца!
Nice gadget, useful. Very quick shipping.
accuracy ranges from 2 -3 degrees , can't be installed at 25,4 mm diameter, because the plastics wrapping is too thick a bit.
доставка до челябинска 14 дней, трек отслеживался, время отправления посылки после оплаты - 1 час 4 минуты (это как вообще?) упаковка - пластковый блистер + пенка + пупырчатый конверт. в общем продавца рекомендую однозначно. как поведет себя девайс в процессе эксплуатации покажет время, но думаю проблем быть не должно. поставил на тигра + никон блэк 1000. в рабочем положении горизонтальный уровень контролируется прямо не меняя вкладки. в парковочном не выступает за габариты оптики.
Product as described. Good quality, does it's job.
пришло кольцо, поставлю на 308, посмотрим на сколько его хватит, а так по описанию всё хорошо!
Достаточно качественно изготовлен. Есть регулировки, правда не удалось добиться одинаковых значений в сложенном и разложенном положении. Из минусов. Зачем то используются винты под два разных шестигранника. Шестигранник который идет в комплекте не подходит ни под один винт. Но это мелочи. В целом, доволен покупкой.
is okkkkkkkkkkkkk 10+++++++
Fits perfect and good to use
product as described and ready to use but what I was very SUPRISED was the extrem fast delivery. in less than one week..awesoome
Excellent store, I recommend to all.
good store and fast shipping
на первый взгляд качество хорошее , не знаю на сколько он выдержит отдачу от выстрела, после отстрела дополнительно отпишу. p.s кстати до Москвы дошло за неделю!!!
Very good product, strong and well made, bery fast shiping, i am very pleased about the product
good store and nice product, as described, seller is friendly and easy to communicate with, thank you
получил посылку, товар сделан качественно и стоит своих денег, посылка пришла хорошо упакована, товаром доволен, хороший продавец, буду заказывать еще.
Получил, пока не проверил.
Received as advertised. Looks good!
Все соответствует описанию, доставка быстрая, в Киев через Мист Экспресс.
Buen producto, aun no se le da usoBuen producto, aun no se le da uso
Товар отличного качества, доставка очень быстрая, я очень доволен. Продавцу огромное спасибо! Успехов в бизнесе.
Получил быстро. На Украину пришло за 15 дней. Упакокка хорошая. Качество изделия хорошее. Рекомендую
Very fast shipment to Germany. Thank you very much! Will order from the same store in the next future.
Great level with angle indicator, fits in seconds, fast service and speedy devilery. 5*
Everything perfect thanks a lot
sieht gut aus, Danke